Netflix made a lot of friends back in 2010 when it announced that it would offer a streaming-only plan. CEO Heed Hastings boldly proclaimed, “We are now primarily a streaming video company delivering a wide selection of TV shows and films over the Internet.”
With this move toward streaming, a ton of Netflix customers have been complaining about the quality of streaming video. Netflix streaming quality can be impacted by two key things: 1) The speed of the customer’s connection and 2) the device’s RAM and power that is running the movies. Usually in the US most homes don’t have a broadband connection–they simply have cable or DSL. Nearly no homes in the US (at least for normal people) have a T1 line. This frequently creates a less than ideal viewing scenario for customers hoping to stream Netflix without quality problems.
Here are the common video display resolutions that Netflix runs on:
480i: This is the quality you’ll get on a device like a Wii, and it also the same quality as broadcast TV and very similar to VHS.
720p: Apple TV will only give you 720p quality for Netflix.
1080p: This is the Blu-ray standard high quality image that you’ll want–it is probably too high quality to work with your internet connection though.
I had my laptop in he shop they voice I watched netflix and install the plug-ins for me (silverlight). I just through 15 Downloads of silverlight in the trash unable to watch a single movie. Who running the IT dept. over there needs to fix this great experience Ive had for the past week or your going to lose me as a customer. why make something so simple and turn it upside down. netflix login is a train wreck now, fix it now CFO, CEO, OR YOUR GOING TO SINK LIKE EVERYBODY ELSE!!!!!…….
Hello Netflix….anybody there??? I am having the same problem with my programing stopping many times while watching to reload. It is frustrating to the point of canceling my Netflix service if I don’t get some kind of help.If you have had similar reports from other clients, why don’t you offer some kind of explanation with a refund for services not rendered. Please fix this problem soon or chance loosing all your clients who have been faithful to you. Please show some responsibility on your part…is that asking too much?
Why is it that I cant play a movie or anything else for that matter? I paid and have been a customer for 2 years. I thought it was just a minor problem but after days of not being able to watch anything I wonder if it will come back at all ever. Please let me know what is going on. Reimbursment is needed since I cant watch anything dont cha think?